Trattoria Nonna
Free dessert or drink after 6 stamps.
Digital cardWallet
Trattoria Nonna · 4 of 6
CUSTOMER
Loyalty card
for restaurants.
Getting a customer who ate well to come back is the most profitable way to fill tables. A digital loyalty card gives them a concrete reason to return, and gives you a way to talk to them without relying on social media.
Apple Wallet and Google Wallet No apps for your customers 14-day free trial
THE PROBLEM
A restaurant's challenge.
Visits are more spread out than in a café: a set-lunch customer may come several times a week, but a dinner customer comes once or twice a month. The card has to fit that rhythm.
Slow days show at the till. A Tuesday lunchtime or a Sunday evening can make the difference between a good and a bad month, and you don't always have a direct way to reach your regulars.
Also, many tables are groups: one person pays, but four eat. It's worth deciding from the start whether the stamp is per table or per receipt so the team applies it consistently.
HOW TO SET IT UPYour ideal card
Your ideal card
for restaurants.
Practical tips so your restaurant's card gets completed and pays off.
Stamp rule
One stamp per receipt, or above a minimum spend if your average ticket is high. What matters is that the rule can be explained in one sentence.
How many stamps
Between 5 and 8. If you mainly do set lunches, 8 is fine. If you're more about dinners, with 5 or 6 visits the reward comes within a reasonable time.
What reward
A dessert, a drink or a house starter. Better something enjoyed at the table than a discount on the bill: it makes the customer sit down again.
How to fill slow days
Let your cardholders know that Tuesday has double stamps or an off-menu dish. It's a direct notification to their phone, not a post they might not see.
Rough example: if you give away a dessert costing €1.50 on the sixth visit of a customer who spends €15 on average, the reward is 1.7% of what they spent over those six visits. Work it out with your real figures before deciding.
REWARD IDEASRewards that work
Rewards that work
in restaurants.
You choose the reward and how many stamps it takes. Some ideas that fit well:
🍝Free dessert on the sixth visit
🍝Complimentary drink or coffee with the set menu
🍝Free set lunch when the card is complete
🍝Double stamps midweek to fill slow days
🍝Special dish reserved for cardholders
Repeat-purchase moments in restaurants
The card goes with your customers on the visits they already make:
✓Office set lunch
✓Weekend dinners as a couple or family
✓Orders collected in person
✓Group meals and celebrations
BUSINESS
NOTIFICATIONS AND AUTOMATIONSWhat the card does
What the card does
for you.
Rondafy features that fit restaurants especially well. We show which plan each one is in.
Notifications to your customers
Send a notification to everyone's card or a segment: special events, seasonal menu or a double-stamp day.
Standard and ProBirthday greetings
The card wishes the customer a happy birthday (between 10:00 and 21:00) with the treat you choose. It's the perfect excuse to book a table.
Standard and ProGoogle review
After redeeming their reward, the customer gets a notification with a link to your Google listing. More reviews, at the moment they're most satisfied.
Standard and ProAt-risk customers
The dashboard shows who hasn't been back for 14 days and can automatically send them the message you write.
Standard and ProIN THE DINING ROOMHow it works in the dining room
How it works in the dining room
and at the till.
One stamp per table, per person or by amount
You decide the rule. The usual way is to stamp at payment: the waiter scans the customer's card with a phone or tablet and the stamp appears instantly. If there are several cards at the table, decide beforehand whether each diner stamps their own or one is stamped per table.
Takeaway and the set lunch menu
If the customer picks up in person, it's stamped the same way, by scanning their card. The weekday set lunch for office workers is the perfect candidate for a stamp card: the customer comes back every week and the reward arrives within a few weeks.
Days with fewer bookings
Double stamps midweek or a special dish for cardholders helps fill the dining room when you need it most, without touching the menu. You announce it with a message on the card, which the customer sees on their phone.
Stamps or points?
In a restaurant the bill isn't always the same: a couple sharing a set menu doesn't spend the same as a table of eight. One stamp per visit or per menu is the easiest to explain and apply.
If your menu has very different bill sizes, points may suit you better: we explain it in points card or stamp card. If in doubt, start with a digital stamp card and put the rule in one sentence any waiter can say without thinking.
HOW IT WORKSFour steps.
Four steps.
Customers who come back.
01
You design your card
Add your restaurant's name and logo, choose the reward and how many stamps it takes.
02
Your customers save it
They scan the QR code on your counter and the card is saved in Apple Wallet or Google Wallet in seconds. No apps.
03
You stamp on every visit
At checkout, you scan their card from the Rondafy dashboard on your phone, tablet or computer.
04
You see who comes back
In your dashboard you see customers, repeat visits and who hasn't been in for a while (Standard and Pro plans).
KEEP READING
Guides to get it right.
How to create a loyalty programme for your business
Step-by-step guide to creating a loyalty programme in a local business: goal, card type, reward, launch and how to measure whether it works.
Read guide →Reward ideas for your loyalty card
Customer reward ideas that work in cafés, bars, restaurants, barbershops, hair salons, beauty salons, bakeries and gyms.
Read guide →Still using paper? Compare paper and digital cards.
Related guides: how to ask for Google reviews · customer loyalty programme
Rondafy for other sectors too:
You decide the rule: one stamp per visit, per receipt or above a certain amount. It's applied at checkout by scanning the customer's card.
Yes. If the customer collects in person, you stamp it the same way by scanning the card on their phone.
With the Standard and Pro plans you can send a notification to your customers' cards announcing double stamps or a special dish that day.
No. The card is saved in Apple Wallet or Google Wallet by scanning a QR code, in seconds.
Yes. With the Standard and Pro plans, after redeeming their reward the customer gets a notification with the link to your Google profile.
Yes. You can add extra locations for €10/month each: the same card everywhere, and each location's sales shown separately.
START TODAYYour restaurant's loyalty card,
ready today.
We design your card with you, and within minutes your customers can save it on their phone. Any plan can be tried free for 14 days.